Insurance Guidance Built
Around Real Life.

Simple Shield began with one idea: people deserve insurance information that is easier to follow and genuinely helpful when decisions matter.

The Story Behind Simple Shield

In 2018, a technology builder and an experienced insurance professional recognized the same problem: finding understandable coverage guidance took far too much effort.

Their experience raised a basic question: why should choosing and using insurance feel harder than it needs to be

They created a new kind of insurance experience centered on clear explanations, flexible billing, modern tools, and a more direct claims journey.

Today, Simple Shield continues expanding its reach while refining the straightforward, customer-focused company its founders wanted to use themselves.

Founded in 2018Opening Year
Available in 42 statesService Reach
More than 50,000People Supported
Rated 4.9 out of 5Customer Score

We created Simple Shield because customers should be treated as people who need support, not numbers moving through a system.

A
Rowan Bennett
Simple Shield co-creator and chief executive
A+ standing with the BBB
A financial-strength rating from AM Best
Recognized as a 2024 InsurTech leader
Honored for exceptional customer care

Why We Exist

To make car and homeowners coverage easier to navigate through useful technology, candid communication, and attentive service.

What You Can Expect

To be present for both everyday questions and difficult moments, offering calm direction when it matters most.

Principles That Guide Us

The choices we make, the people we hire, and the way we serve customers all reflect a consistent set of principles.

Clarity Without Fine-Print Games

We explain costs, protections, and limitations in direct language so you can understand what you are considering.

Timely Help When It Counts

Delays create uncertainty, so we streamline routine steps and respond quickly when a situation needs human attention.

Customers as Partners

Every person deserves more than a transaction. We work to earn confidence through each conversation and decision.

Practical Improvement

We keep refining requests, billing, service, and claims tools so the experience feels useful in everyday life.

Safer Communities

We support responsible driving and practical education because safer roads benefit customers and their communities.

Integrity in Every Decision

We choose the responsible path even when it requires more work, and never trade sound judgment for a quick result.

Meet the Simple Shield Team

Our leaders bring together deep coverage knowledge, customer service experience, and a modern approach to digital products.

A
Rowan Bennett
Co-creator and Chief Executive
Product strategist focused on turning complicated financial decisions into simpler digital experiences.
J
Maya Chen
Co-creator and Operations Chief
Maya brings fifteen years of operational leadership and designed the service framework that guides customers after a covered loss.
M
Darius Okafor
Technology and Product Lead
Technology leader responsible for the secure systems that support applications, payments, and policy servicing.
S
Elena Torres
Customer Experience Director
Customer-care leader who shaped a support approach built around clear answers and thoughtful follow-through.

Steps in Our Journey

Founded in 2018

Simple Shield Takes Shape

Simple Shield started in Dallas, Texas to give people a less complicated way to request guidance for car and home coverage.

The 2019 Expansion

First Markets Open

The first rollout reached New York, Texas, and California and quickly welcomed a broad group of early customers.

A New Chapter in 2021

Broader State Availability

As the company grew, availability expanded and a new mid-tier vehicle coverage option was introduced.

The 2023 Service Upgrade

A Growing Customer Community

Continued growth brought a larger customer community, wider availability, and meaningful improvements to claims support.

Our 2025 Momentum

Continuing to Grow

Simple Shield keeps evolving around flexible choices, understandable coverage information, and service designed from the customer's point of view.

Ready for a Clearer Starting Point

Begin a car or home coverage request in minutes and get practical direction for your next decision.

C
Felix D. recently reviewed annual coverage options
Several minutes earlier